Welcome to the Help Center
Your Guide to a Seamless Experience
Frequently Asked Questions
While we strive to accommodate our pilgrims’ needs, refunds are typically processed based on the terms of your package. Please contact us to know more on our cancellation policy.
Yes, we understand plans can change. You may reschedule your travel date subject to availability and our booking terms. Contact us to assist you further.
The tour concludes on the final day of your Umrah package, with drop-off at the original departure point in Dubai, unless otherwise arranged.
Yes, for complete convenience, we offer airport transfer services. Let us know if you require this service while booking your Umrah package with Us and we’ll handle the rest.